• Instant PC Support
  • We Give You a Desktop Icon for Double-Click Access to Our “Support Site”
  • 97% of All Customers are Greeted by a Technician in Less Than One Minute
  • 75% of all Support Calls are Resolved During the First Support Session
  • 95% of all PC support Calls are Resolved Online thru our Service
• Unlimited Online PC Support:
  • Stay Online with Our Experts for As Long as You Need.
  • Return to the Support Website As Often As You Would Like
  • Your Subscription Covers As Many Support Calls As You Need
• Just Like Having an Expert Nearby:
  • Our Staff is Patient, Knowledgeable & Always Available
  • You Can Have A Fast & Reliable Computer With Our Support
  • Learn From Our Staff As They Show You How to Fix PC Problems

• Historical Record of all Problems
  Subscribers have access to transcripts of all problems & resolutions reported
• Secure Data Transmission
  To ensure your privacy we utilize SSL to encrypt all communication during Support Sessions. You communications with us are safe & encrypted.
• Free Diagnostic Software
  • Part of the Magic at HelpDesk-Now is our Free Diagnostic Software.
  • We Ask (but not insist) New Customers Download & Install This Diagnostic Software.
  • This Software Inventories the Hardware & Software Installed or Attached to Your PC
  • This Software has the Ability to Diagnose Hardware Problems & Software Conflicts.
  • This Software Has An Expert Ability to Examines Microsoft System Files
  • It Allows Us to Solve 99% of all Microsoft Office or Microsoft Windows problems.
  • This Software Also Installs The Screen Sharing Application
  • It Allows Our Engineers to See Your Computer As You See It
  • It Allows Our Engineers to Better Diagnose & Solve Your Computer Problem.
• Works With Dial-Up (56k) HelpDesk-Now.com Service works for both Dial-Up-Modem or High Speed Internet Users.. Support over a 56k modem may take a few minutes longer, but the service still works very well. We combine Low Resolution Graphics with High Quality Expert Computer Service

• Free Crash Phone Support Is Included With Your Subscription Price.
  Our Crash Phone Support is a Call Back Service. We Have Learned That Doing a Bit of Research Before Speaking With Our Customer Delivers Faster Solutions.
  Call us Toll-Free (888) HELP-995.(Option #2)
• Leave a Message (with Your USER ID and a Phone # Where You Can Be Reached);
  A Tech Familiar With Your PC calls You Back ASAP (within 20 minutes). We Have Ways of Bringing Seemingly Lifeless Computers & Internet Connections Back to Working Order
• We Believe Our Crash Phone Support PLUS the Value of Our Screen Sharing , PC Diagnostics, & Web Chat Applications PLUS a Team Expert PC Technicians Working With Powerful Tools Deliver the Highest Quality of Technical Support for Your Computer.

What Our Service Can Do For You

• You will come to HelpDesk-Now Online with a Problem or a Question about your Computer
• We Remotely Service Many PC Problems & Questions from Our Service Operation Center
• We Store a Growing Database of Known Problems & Ready Solutions for Almost Any Computer Problem You Might Have.
• Many Questions or Problems with Microsoft Windows, Microsoft Office or any of the Software Applications That We "Support In-Depth" Can Be Solved in Less Than 40 min..
• Many Hardware Problems can be Uncovered & Repaired Using our Free Diagnostic Software. We Can Resolve Hardware Problems with Your PC, Printer, Monitor-Screen & Digital Camera. Many Hardware Problems are Solved in Less Than 45 min.
• If you are having a problem "setting-up" or "re-setting up" Your Desktop Computer, Contact HelpDesk-Now for Support. We Can Work With You Remotely to Help Get You Going.
• If You Need a Quick Answer To a Question or Have a Problem With a Popular Software Application", We Have an Expert Ability to Locate Answers For You. We can Work With to Resolve Problems With Thousands of popular software titles. We will Find Specific Instructions on How to Resolve Your Problem..Our Engineers Will Try to 'Break Down" the Instructions on What is Needed to Resolve Your Problem. Our Service in this Regard is Equal or Better Than Our Competitors.
• Return to the Support Desk as Often as you Like Until Your Problem is Resolved.
• Flat-Fee Subscription Price Allowing You Login When You Need Tech Support.
• Our Customers Learn How to Fix Computer Problems, Whether by Watching Us.
  or Doing It themselves. The Point is That Problems Get Resolved.
• We don't rebuild complex macros, write VB scripts, We do not provide advice on Web Design, Database Development, or Programming. We cannot resolve problems with web hosting,, but we will offer you references on how to fix even these problems.
• Expert Support in all areas of Desktop Computing.
• For $19.95 per Month or Less, There is No Better Value Anywhere Else

Cancel at Anytime Policy
During the first 15 day you may cancel at anytime & receive a full refund.
Cancel at anytime during your subscription & receive a pro-rated portion of subscription fee**
               

** 3 month, 6 month & 12 month subscribers only
For more information on cancellations see our FAQ Page