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Tech
Support, Answers & Service Online |
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- Instant PC Support
• We Give You a Desktop Icon for Double-Click
Access to Our “Support Site”
• 97% of All Customers are Greeted by a Technician
in Less Than One Minute
• 75% of all Support Calls are Resolved During
the First Support Session
• 95% of all PC support Calls are Resolved Online
thru our Service
- Unlimited Online PC Support:
• Stay Online with Our Experts for As Long as
You Need.
• Return to the Support Website As Often As You
Would Like
• Your Subscription Covers As Many Support Calls
As You Need
- Just Like Having an Expert Nearby:
• Our Staff is Patient, Knowledgeable & Always Available
• You Can Have A Fast & Reliable Computer With Our
Support
• Learn From Our Staff As They Show You How to Fix PC Problems
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Historical
Record of all Problems
Subscribers have access to transcripts of all problems
& resolutions reported
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Secure
Data Transmission
To ensure your privacy we utilize SSL to encrypt
all communication during Support Sessions. You communications
with us are safe & encrypted.
- Free Diagnostic Software
• Part of the Magic at HelpDesk-Now is our Free
Diagnostic Software.
• We Ask (but not insist) New Customers Download
& Install This Diagnostic Software.
• This Software Inventories the Hardware & Software
Installed or Attached to Your PC
• This Software has the Ability to Diagnose Hardware
Problems & Software Conflicts.
• This Software Has An Expert Ability to Examines Microsoft System
Files
• It Allows Us to Solve 99% of all Microsoft
Office or Microsoft Windows problems.
• This Software Also Installs The Screen Sharing
Application
• It Allows Our Engineers to See Your Computer As You See It
• It Allows Our Engineers to Better Diagnose & Solve Your Computer Problem.
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Works With Dial-Up (56k)
HelpDesk-Now.com Service works for both Dial-Up-Modem
or High Speed Internet Users.. Support over a 56k
modem may take a few minutes longer, but the service
still works very well. We combine Low Resolution
Graphics with High Quality Expert Computer Service
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What Our
Service Can Do For You
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You will come to HelpDesk-Now
Online with a Problem or a Question about your Computer
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We Remotely Service Many PC Problems & Questions from Our Service Operation Center
- We Store a Growing Database of Known Problems &
Ready Solutions for Almost Any Computer Problem You
Might Have.
- Many Questions or Problems with
Microsoft Windows, Microsoft Office or any of the
Software Applications That We "Support
In-Depth" Can Be Solved in Less Than 40 min..
- Many Hardware Problems can be Uncovered & Repaired Using our
Free Diagnostic Software. We Can Resolve Hardware Problems with Your PC, Printer, Monitor-Screen &
Digital Camera. Many Hardware Problems are Solved in Less Than 45 min.
- If you are having a problem
"setting-up" or "re-setting up"
Your Desktop Computer, Contact HelpDesk-Now for Support.
We Can Work With You Remotely to Help Get You Going.
- If You Need a Quick Answer
To a Question or Have a Problem With a Popular Software
Application", We Have an Expert Ability to Locate
Answers For You. We can Work With to Resolve Problems
With Thousands of popular software titles. We will
Find Specific Instructions on How to Resolve Your
Problem..Our Engineers Will Try to 'Break Down"
the Instructions on What is Needed to Resolve Your
Problem. Our Service in this Regard is Equal or Better
Than Our Competitors.
- Return to the Support Desk as Often as you Like
Until Your Problem is Resolved.
- Flat-Fee
Subscription Price Allowing You Login When You
Need Tech Support.
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Our Customers
Learn How to Fix Computer Problems, Whether by Watching
Us.
or Doing It themselves. The Point is That Problems
Get Resolved.
- We don't
rebuild complex macros, write VB scripts, We
do not provide advice on Web Design, Database
Development, or Programming. We cannot resolve problems
with web hosting,, but we will offer you references
on how to fix even these problems.
- Expert Support in all areas
of Desktop Computing.
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For $19.95
per Month or Less, There is No Better Value Anywhere
Else
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We
treat Each Request as active until its closed by you
Or 30 days of inactivity, which ever
comes first.
We send a transcript of each full session to our customer
when they are closed.
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Cancel at Anytime Policy
During the first 15 day you may cancel at anytime &
receive a full refund.
Cancel at anytime during your subscription & receive
a pro-rated portion of subscription fee**
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3 month, 6 month & 12 month subscribers only
For more information on cancellations
see
our FAQ Page
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Click
Here to Sign-Up for HelpDesk-Now
Service
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