: at 02/02/05 18:09 [MessageID:15321-491297]
After installing SP2 on two Windows XP computers (one XP pro - the other XP home) I noticed that the designation of "home edition" or Professional" no longer appears on the startup splash screen. All that shows is the Windows logo along with The name Windows XP. Is there any significance to this change?

: Elvira at 02/02/05 18:10 [MessageID:15321-491299]

Greetings at HelpDesk-Now service!

: Elvira at 02/02/05 18:10 [MessageID:15321-491300]
Hello HelpDesk-Now Customer, I'm Elvira and will be assisting you with this question.

: Elvira at 02/02/05 18:11 [MessageID:15321-491301]
Dear HelpDesk-Now Customer the situation you have described is absolutely normal.

: Elvira at 02/02/05 18:12 [MessageID:15321-491302]
Our site is optimized for Internet Explorer so I would suggest you to refresh it by using the F5 button.

: HelpDesk-Now Customer at 02/02/05 18:13 [MessageID:15321-491303]
Does it affect the nature of the OS?

: HelpDesk-Now Customer at 02/02/05 18:13 [MessageID:15321-491304]
Does it affect the nature of the OS?

: Elvira at 02/02/05 18:14 [MessageID:15321-491305]
No, it doesn`t.

: Elvira at 02/02/05 18:14 [MessageID:15321-491306]
The reason for the change is Service Pack 2 installation.

: HelpDesk-Now Customer at 02/02/05 18:14 [MessageID:15321-491307]
Does it affect the nature of the OS?

: HelpDesk-Now Customer at 02/02/05 18:15 [MessageID:15321-491308]
Thanks - also from now on I'll contact you using IE rather than Netscape

: Elvira at 02/02/05 18:15 [MessageID:15321-491309]
Is there anything else I can help you with, HelpDesk-Now Customer?

: HelpDesk-Now Customer at 02/02/05 18:16 [MessageID:15321-491310]
Thanks - also from now on I'll contact you using IE rather than Netscape

: Elvira at 02/02/05 18:16 [MessageID:15321-491311]
Sure, this is a better solution.

: Elvira at 02/02/05 18:17 [MessageID:15321-491312]
It has been my pleasure assisting you.
If this Question is solved please close it. Please open a new Question now or later if you need our help with a new issue. We appreciate your feedback. Thank you for using your HelpDesk-Now service.

Yours sincerely,
Elvira

: HelpDesk-Now Customer at 02/02/05 18:17 [MessageID:15321-491313]
No - not today. Can you believe MS tech support in India tkept insisting I was reporting a problem and wanted to run tests?