| Important
No-Extra-Charge Support
In Addition
to All of the Above Issues We Also Provide:
- Free
Crash Support.
-Call 888-HELP-995 At Anytime (Even During
the Free Trial Period ). Our Engineers Will Work With
You Over the Telephone to Restore Your PC to Normal
Operating Condition ..Simply Call & Provide Your
User ID & a Few Other Details.We Need a Few Minutes
to Understand Your Frame of Mind & to do Some
Pre-call Research. An Engineer Receives Your Voice
Message, & Calls You Back Within 20 Minutes. Our
Engineers will use Microsoft Approved Expert Methods
to Return Your PC to Normal Operating Condition.
No Guarantees, But We Are Quite Successful
- True
Subscribers - Subscribers Who Stay With the
Service for at Least 30 Days are Never Charged for
Crash Support Calls (Simple Flat Fee Price Structure).
(Members Who Utilize Our Crash Support
& Cancel During the 15 day Trial Period Will Be
Charged $14.95 for Single Incident Service)
- The
Fastest Service - HelpDesk-Now Fulfills the
Promise of the Internet by Offering Personalized PC
Support at the Moment You Need Help, We Can Fix Many
Problems While You Watch. Other Times We Locate the
Answers That You Need to Solve Questions & Computer
Problems As They Occur,
- On
Your Schedule - About one-fifth of all problems
take longer than 45 minutes to fix. If you are short
on time, & a paying customer, simply tell the
technician that you want to disconnect. Feel Free
to log in later to resolve the PC Problem. (Applies
to "Single
Problem" Service As Well <
- Historical
Info Use HelpDesk-Now as a Ready Reference
for Repeated Problems. Your HelpDesk-Now Console Includes
a History of All Sessions That You Open. Review the
Information That You Need & Fix Your Problem Even
Faster.
- Performance
Optimization - Recommendations on Upgrades/Updates,
Plus Avoidance of System Failure, Functional Disorder
of the Basic Components Both Hardware and Software
- OverNight Answers
- We Maintain a Lab For Those Occasions Where HelpDesk-Now
Cannot Resolve Your Desktop Microsoft Office or Microsoft
Windows Problems Efficiently. We Can (at your request)
Duplicate Your System Problem
Come Back in a Day or So & We Will Have a Solution.
- Your
Education - With Each Troubleshooting Session
You Learn More About How to Take the Best Care of
Your Computer & How to Deal With Problems When They
Occur.
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Microsoft Windows XP® Professional
